• Anti-smacking law insult to Tino-Rangatiratanga

    “That’s some of the reasons why the ACT party stands for the repeal of this anti-smacking legislation, and that’s why I do too,” said Mr Tashkoff Press Release: Friday, 26 June 2009
  • Recent Posts

  • Networkedblogs

  • Recent Comments

  • Christian Blog Topsites

    Christian Blog Topsites
  • Tags

  • Don’t Vote Labour

    www.dontvotelabour.org.nz
  • Unity For Liberty


    Anti-Smacking Petition
    Signature Counter


  • July 2019
    M T W T F S S
    « Mar    
    1234567
    891011121314
    15161718192021
    22232425262728
    293031  
  • abort73

    For more information about abortion and what you can do to help, please visit... Abort73.com http://www.abort73.com/
  • Archives

  • Statcounter since February 2008

  • online counter
  • Meta

  • Blog Catalog since May 2008

  • « | Main | »

    Success Rate Shows Need for CYF Complaints Authority

    By admin | July 28, 2010

    MEDIA RELEASE

    28 July 2010

    Success Rate Shows Need for

    CYF Complaints Authority

    Family First NZ says that figures provided by the Ministry of Social Development under the Official Information Act show that the recently established CYF Complaints Authority has upheld a majority of the complaints that they have considered.

    Since the Authority was established in July 2008, just eleven complaints have made it to the Authority and of those, two have been upheld and five upheld in part. Only one case was found in favour of CYF. Three have decisions pending. Of concern is that 17 complaints were referred back to CYF to handle, and 12 complaints are yet to be dealt with – despite the potential urgency and ongoing effect that it may be having on the families concerned.

    “The success rate of these complaints backs up our call for a complaints system but there is still an urgent need for a totally independent Complaints Authority,” says Bob McCoskrie, National Director of Family First NZ.

    “An independent CYF Complaints Authority is in the best interests of the social workers,” says Mr McCoskrie, “as it will provide an independent body to ensure that appropriate policy and procedures have been followed. This will result in public confidence and accountability for actions and decisions by CYF workers.”

    “Family First is being regularly contacted by families who claim to have been unfairly treated by CYF social workers – yet they have no independent body to appeal to. Their only option is either a costly court process where CYF have an unlimited pool of resources to defend its actions, courtesy of the taxpayer, or trying to get in front of the CYF Panel.”

    “This is grossly unfair when families are being ripped apart, often just based on the subjective judgment of a social worker. The recent response to the CYFSWatch website shows just how deep-seated the concern is.”

    “There is a Health and Disability Commissioner, a Police Complaints Authority, even a Motor Vehicle Disputes Tribunal. We desperately need an independent body to hear complaints about the highly sensitive nature of intervening in families.”

    “The Advisory Panel has the inherent flaw of not being independent, and the Chief Executive still has the final decision as to the success of the complaint. The Panel can only make recommendations. This is inappropriate.”

    Family First calls on all MP’s, the majority who will have received anecdotal evidence of claims of unfair treatment by CYF, to support the urgent establishment of an independent CYF Complaint Authority.

    ENDS

    For More Information and Media Interviews, contact Family First:

    Bob McCoskrie – National Director  Mob. 027 55 555 42

    Topics: CYF Complaints Authority | No Comments »

    Comments